privacy policy

At Voltreva, we take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it.

Effective Date: 11/18/2025

This Privacy Policy explains how Voltreva Trading, a DBA of HCCAPITAL MEDIA LLC (“we,” “us,” “our”), collects, uses, and protects your information. By using our Services, you agree to the practices described in this Policy.

  1. Information We Collect
    A. Personal Information

We may collect the following information when you use our Services:

Name

Email address

TradingView username

Billing information

Account details

Any information submitted through support requests

B. Automatically Collected Data

We may automatically collect:

IP address

Device/browser information

Usage logs and activity

Cookies and tracking technologies

General location (city/state)

Referrer URLs

C. Payment Information

Payments are securely processed through third-party providers (e.g., Square, Stripe).
We do not store or have access to full credit card numbers.

  1. How We Use Your Information

We may use your information to:

Provide, maintain, and improve our Services

Enable TradingView indicator access or account activation

Process payments and manage subscriptions

Communicate with users (support, updates, billing notices)

Prevent fraud and maintain security

Analyze usage to improve performance

Comply with legal obligations

We do not sell your personal data.

  1. Sharing of Information

We may share your information with:

A. Service Providers

Payment processors (Square, Stripe)

TradingView (for indicator access assignment)

Hosting and analytics services

Email and communication tools

Customer support platforms

B. Legal Requirements

We may disclose information if required to:

Comply with applicable laws

Respond to lawful requests

Protect our rights, users, or the public

C. No Data Selling

We do not sell or rent personal information to any third party.

  1. Cookies & Analytics

We may use cookies, analytics tools, and tracking technologies to:

Improve site performance

Personalize user experience

Monitor traffic and usage patterns

You may disable cookies through your browser settings.

  1. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect user data.
However, no method of electronic transmission is 100% secure.

  1. User Rights

Depending on your location, you may request:

Access to your personal data

Correction of inaccurate data

Deletion of your data (except billing records required by law)

Restriction of processing

Withdrawal of consent

Data portability

To submit a request, contact us at:

📧 Email: support@voltreva.com

We will verify requests as required by law.

  1. Data Retention

We retain data only as long as necessary to:

Provide the Services

Comply with legal obligations (e.g., billing records)

Resolve disputes

Enforce agreements

  1. Children's Privacy

Our Services are intended for individuals 18 years or older.
We do not knowingly collect information from children.

  1. GDPR Disclosure (EU & UK Users)

If you are located in the EEA or UK, we process your data under:

Consent

Performance of a contract

Legal obligation

Legitimate interests

Data Controller

HCCAPITAL MEDIA LLC
DBA: Voltreva Trading

You have the right to lodge a complaint with your local data protection authority.

  1. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

Know what categories of data we collect

Request deletion

Request correction

Opt out of data sharing (we do not sell data)

Non-discrimination for exercising rights

To exercise these rights, contact us at:
📧 Email: support@voltreva.com

  1. International Transfers

Your information may be processed and stored in the United States.
We implement safeguards for international transfers where legally required.

  1. Account Cancellation

You may cancel your subscription at any time through:

Our payment processor’s customer portal, or

By contacting us directly

Cancellation does not automatically delete all personal data — certain billing records may be retained for compliance.

  1. Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised Effective Date.

Your continued use of the Services after changes indicates acceptance.

  1. Contact Information

For privacy questions or requests, contact us:

HCCAPITAL MEDIA LLC
DBA: Voltreva Trading
📧 Email: support@voltreva.com
📫 Address: 112 N 12th Street, Tampa FL, 33602